A Weekly Guide To Make Money From Home
Not ready to quit your day job while trying to make money from home. This is a short guide on how to start a customer support business from home . Every company or business requires customer support to handle their customer service and product issues. This makes customer support services a high demand job. There are 3 aspects of the customer support business; phone, email and online chat support. I will cover phone support in this article.
PHONE SUPPORT: The resources required to set up a phone support business from home includes the following;
- A quiet work space at home
- A laptop
- High speed internet connection
Get a virtual call center software that will help manage incoming and outgoing calls, store call logs/data with recording options. Also get a good phone system and head set then arrange for a dedicated phone line. To cut the cost of phone bills research phone soft wares and also check their reviews like ringcentral
The next step is to advertise your service; social media can be used as a platform which is why it is important to have a strong social media presence. Get on twitter, Facebook, Instagram and the other social networks available. Also join a networking group or community to be up to date, get support and client leads to guarantee you make money.
Choose the sector you wish to work in, it could be healthcare, IT, education, hospitality, retail, e-commerce etc. Then search for companies that hire or provide a platform to be hired. Some companies give the option to help with starting your own support business here
It is rewarding to know that you can use this side hustle to make money from home.